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Shelter Bay Staff

The Shelter Bay Office is open Monday through Friday, from 8:00am to 5:00pm. The office is closed on Saturday & Sunday, and all legal holidays.

All staff may be reached by phone at 360-466-3805. Please note: Office phones are not operable if there is an Internet outage.

View Organization Chart (2025.07)

Shelter Bay Office
Bill Palmer

Bill Palmer

Community Manager

[email protected]
360-466-3805 Ext 9

Ann Serwold

Ann Serwold

Executive Secretary to the Board of Directors

[email protected]
360-466-3805 Ext 8

Kendra Emerson

Kendra Emerson

Office Supervisor & Marina Administrator

[email protected]
360-466-3805 Ext 1

Renata McCauley

Renata McCauley

Committee Secretary

[email protected]
360-466-3805 Ext 7

Joseph Elkins

Joseph Elkins

Controller, Accounting

Erik Lindeman

Erik Lindeman

Accounting Manager

[email protected]
360 466 3805 Ext 2

Jennifer Peters

Jennifer Peters

Administrative Asst. & Notary

[email protected]
360 466 3805 Ext 0

Lawson Earl

Lawson Earl

IT Specialist/Project Manager

[email protected]
360 466 3805 Ext 6

Derek Woods

Derek Woods

Harbormaster

[email protected]
360 466-3805 Ext 3

Mark Sniffen

Mark Sniffen

ACC Compliance Officer

[email protected]
360 466 3805 Ext 5

Riley Reynolds

Riley Reynolds

HOA Compliance Officer

[email protected]
360-466-3805 Ext 4

 Forms Related to the Community Office:

Garage Sale Permit Form

ACH Recurring Payment Authorization Form

Incident – Concern – Complaint Form

Tenant Information and Understanding Form

Records Request Form

Recreational Vehicle Parking Permit 1/24