CRITICAL  ANNOUNCEMENTS – CLICK HERE

My Account

Click here for the Shelter Bay Organizational Chart (9/18/2024) 

Office Staff

The Shelter Bay Office is open Monday through Friday, from 8:00am to 5:00pm. The office is closed on Saturday & Sunday.

All staff may be reached by phone at 360-466-3805. (Office phones are not operable if there is an Internet outage.)

Bill Palmer

Community Manager

[email protected]
360-466-3805 Ext 5

Ann Serwold

Executive Secretary to the Board of Directors

[email protected]
360-466-3805 Ext 6

Kendra Emerson

Billing Specialist, Marina Administrator, & Office Supervisor

[email protected]
360-466-3805 Ext 1

Renata McCauley

Committee Secretary

[email protected]
360-466-3805 Ext 8

Joseph Elkins

Controller, Accounting

Erik Lindeman

Accounting Manager

[email protected]
360 466 3805 Ext 3

Jennifer Peters

Administrative Assistant & Notary


[email protected]
360 466 3805 Ext 9

Lawson Earl

IT Specialist/Project Manager

[email protected]
360 466 3805 Ext 2

Derek Woods

Harbormaster

[email protected]
360 466-3805 Ext 4

Riley Reynolds

HOA Compliance Officer

[email protected]
360-466-3805 Ext 7

Maintenance

For services by the Maintenance Staff contact the Community Manager at 360.466.3005 ext 5.

 Forms Related to the Community Office:

Garage Sale Permit Form

Lot Guidelines 1/24

Reinbursement Check Request Form

ACH Recurring Payment Authorization Form

Incident – Concern – Complaint Form

Tenant Information and Understanding Form

Records Request Form

Recreational Vehicle Parking Permit 1/24