Shelter Bay residents have four options to pay SB bills:
- ACH Debit – Automated Clearing House is an electronic funds transfer system that allows Shelter Bay to automatically withdraw funds from your bank account on the 15th of each month to pay your monthly account balance. There is no cost to you for this service. ACH is Shelter Bay’s preferred payment method as it is the least costly to both you and the community. Please contact the office for an authorization form if you are interested in this “set it and forget it” option. Plus, it is the safest of all of the choices to pay your bills.
- PayLease – This feature can be accessed via your online account through the Pilera Communications Portal by clicking “Make a Payment” under the Financials Tab. You can choose to pay by E-Check, where your bank sends an electronic check on that day from your bank account – there is a $3.04 fee for this payment method. You can also choose to pay using a debit card for a $8.19 fee or credit card by initiating the payment either by making a one-time payment or scheduling recurring payments – there is a $3.04 fee plus 3.74% transaction charge for this payment method. If you have not signed up for access, contact the office for instructions. It’s easy!
- Online Bill Pay – This option is available through your bank’s online account. This is not an electronic payment; a paper check is issued by your bank. Please be aware that bank processing times vary with this method and it can take up to 10 days for the payment to reach your Shelter Bay account; plan accordingly!
- Personal Check – Shelter Bay will also accept your personal check for bill payment. Manually processing checks is a time-consuming process for staff, whether sent by the member or the member’s bank. Remember that increased operating costs impact every member’s dues. Personal checks are not a secure method of payment as they contain your bank routing and account number information as well as your name, address, and sometimes even phone number and driver’s license information. With incidents of mail theft increasing, putting a personal check in an envelope, then into your mailbox, then lifting the red flag for the postal carrier provides an opportunity for someone to use your personal information for nefarious purposes. Payment by personal check is Shelter Bay’s least preferred payment method.
If you could use some help with creating an account or selecting a payment method, please contact Kendra Emerson at 360-466-3805 Ext 1 or kemerson@shelterbay.net for assistance.
To sign up for ACH, follow the link below to fill out the form and return the form with a voided check to the Shelter Bay Office at 1000 Shoshone Drive, La Conner, WA 98257.
